Privacy Policy for PixExtender

Last updated: October 2025

1. Introduction

Welcome to PixExtender, an AI-powered platform that intelligently expands and extends images beyond their original borders. Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, https://www.pixextender.com, and use our AI image extension services.

2. Information We Collect

2.1 Personal Information

We collect the following personal information:

  • Name
  • Email
  • Payment and billing information

2.2 Non-Personal Information

We also collect non-personal information through web cookies, including:

  • Analytics cookies (Google Analytics, Microsoft Clarity)
  • Advertising cookies (Google Ads)
  • Performance and usage statistics
  • Website interaction data

You can control these cookies through our cookie consent banner.

3. How We Use Your Information

We use the collected information for the following purposes:

  • Order processing and service delivery
  • Website analytics and performance improvement
  • Personalized advertising (with your consent)
  • Enhancing user experience and platform functionality

4. Information Sharing

We share necessary personal data with payment processors and tax compliance providers (for example, Merchant of Record services) solely to complete payments, perform fraud prevention, and meet tax obligations. We do not sell your personal data.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information:

  • End-to-end encryption for data transmission and storage
  • Secure cloud storage with access controls and regular backups
  • AI processing in secure, isolated environments
  • Regular security audits and vulnerability assessments
  • Automated data deletion for unused accounts and expired content

6. Data Retention

We retain your data only for as long as necessary to provide our services and comply with legal obligations:

  • Generated Images: User-generated images are automatically deleted after 30 days from the date of creation.
  • Usage Records: Credit usage records and transaction history are retained for 90 days for account management and support purposes.
  • Account Information: Personal account information (name, email) is retained for as long as your account is active or as required by law.

After the retention periods expire, data is permanently deleted from our systems. You may request deletion of your data at any time by contacting us at [email protected].

7. Children's Privacy

We do not knowingly collect any data from children.

8. Updates to This Privacy Policy

We will notify you of material updates via email.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected]

Privacy Policy - PixExtender